COOKIE POLICY

THE GOOD CARE PEOPLE INNOVATIONS PRIVATE LIMITED

Effective Date: 17 October 2026

Last Revised: 17 October 2026

Website: https://www.thegoodcarepeople.com

1. Introduction

The Good Care People Innovations Private Limited ("The Good Care People", "TGCP", "Company", "we", "us" or "our") respects the privacy of people visiting our website. This Cookie Policy explains how cookies and similar technologies may be used on https://www.thegoodcarepeople.com, why they may be needed, and how visitors can exercise applicable choices.

TGCP’s website provides information and enables enquiries, assessment requests and expressions of interest by Healthcare Assistants and other care professionals. The website does not provide direct online service booking or service payment. Quotations, service confirmations and payments are handled separately.

This Policy should be read with TGCP’s Privacy Policy and Terms & Conditions. It concerns website tracking and storage technologies; it does not replace notices or consent required for patient care, health screening, professional applications or other personal-data processing.

2. Company Identity and Privacy Contact

Legal entity: The Good Care People Innovations Private Limited

CIN: U87100KL2026PTC104080

Registered office: 63/159, First Floor, DD Milestone, Kadavanthara, Ernakulam, Kerala – 682020, India.

Official email: office.admin@thegoodcarepeople.com

Telephone: +91 98460 28827

Designated Grievance Officer and Privacy/Data Protection Contact: Reshma PR, Director. This is TGCP’s designated contact role and is not, by itself, a representation of appointment as a statutory Data Protection Officer under any particular legislation.

3. Scope of This Policy

This Policy applies when an individual visits or interacts with pages and digital features controlled by TGCP on its official website. It includes, where applicable, the homepage, service information, editorial articles, Contact/Enquiry facilities, Client Access and Healthcare Assistant (HCA) Access forms.

Independent third-party websites opened from TGCP’s site may operate their own cookies and privacy practices. This Policy does not purport to govern technologies that TGCP does not control, although TGCP remains responsible for its own choices about third-party integrations and lawful disclosures.

4. What Are Cookies?

Cookies are small data files that a website or service may store in a browser or device. They can help a website recognise a session, remember a preference, manage security or measure website use. A cookie may contain a random identifier or other technical information; it need not contain a person’s name to be relevant to privacy law.

Some technologies can identify or distinguish a browser or device when used together with information such as IP addresses, browser settings or page activity. Where information identifies or relates to an identifiable person, applicable personal-data rules may apply.

5. Similar Technologies

A website may use technologies other than conventional cookies, including local or session storage, embedded scripts, tracking pixels, tags, device identifiers and other mechanisms for storing or accessing information on a visitor’s device.

For purposes of this Policy, references to "cookies" include comparable technologies where appropriate. The legal treatment of a technology depends on how it is used, not merely on the label applied to it.

6. First-Party and Third-Party Cookies

First-party cookies are set by the website domain a visitor is using and may support functions such as session continuity, security and settings.

Third-party cookies or technologies may be placed or accessed by an outside provider integrated into a page, such as an analytics service, embedded video, map or social-media service. Whether a third party receives information depends on the particular integration and configuration.

TGCP does not claim that any named provider or third-party tracking service is active merely because it could technically be integrated with WordPress or another website system.

7. Session and Persistent Cookies

Session cookies generally remain active during a browsing session and ordinarily expire when the session ends or when the relevant browser process closes.

Persistent cookies may remain on a device for a specified period or until removed. They can support remembered settings, returning-visitor functions or measurements, depending on their purpose.

Actual cookie names, durations and providers depend on the technologies enabled and may change as website functionality is updated. Any stated duration must be checked against the deployed technology rather than assumed from its general category.

8. Categories of Cookies and Their Purposes

The following categories explain how cookies may be used if the corresponding features are enabled. The list describes possible purposes; it is not a representation that every category is currently active on TGCP’s website.

8.1 Strictly necessary or essential cookies

Essential technologies may support core functions requested by visitors or necessary security and technical operation, such as protection against abuse, session management, basic form integrity, server routing or recording a cookie choice. Disabling genuinely essential functions may affect whether part of the site operates correctly.

A cookie is not considered essential solely because it is commercially convenient or useful to TGCP. Any applicable consent exception must be assessed by purpose and law.

8.2 Preference and functional cookies

If enabled, these may remember options such as language or accessibility preferences and provide a more consistent browsing experience. Whether consent is required depends on the particular functionality and applicable legal rules.

8.3 Analytics and measurement cookies

If an analytics tool is enabled, it may measure page visits, referral sources, navigation paths, aggregate engagement or website errors so TGCP can understand and improve its digital services. Such measurement may involve identifiers and technical information. It must be assessed for applicable notice, consent and privacy obligations before activation.

8.4 Performance and optimisation technologies

Some technical tools may help diagnose page-loading issues, caching, service performance or software faults. Performance labels do not automatically make a technology exempt from consent; its actual necessity and data use determine the appropriate treatment.

8.5 Advertising and marketing technologies

If TGCP chooses to introduce advertising measurement, remarketing or behaviour-based tracking, those technologies would require a separate assessment of their purposes, providers, data sharing and applicable consent requirements. TGCP does not state in this Policy that behavioural advertising cookies are presently deployed.

8.6 Embedded content and external functionality

Where embedded videos, maps, widgets, social features or external communication tools are enabled, the third-party provider may set or access cookies or receive technical usage data. Visitors may also be directed to a separate provider’s website or application with its own privacy terms.

9. Website Platform and Operational Features

TGCP’s website uses WordPress, Astra and Elementor, together with hosting and website plugins. These platform components may support site functions, but their installation does not establish that a particular cookie or tracking technology is active. Which technologies operate depends on the live page configuration.

10. Enquiry Forms, Client Access and HCA Access

When visitors complete an enquiry, assessment-request or HCA Access form, TGCP may receive information intentionally entered or uploaded into that form. The handling of such information is governed primarily by the Privacy Policy and any applicable form-specific notice, rather than by this Cookie Policy alone.

Technical storage used to protect or complete a form must be distinguished from optional analytics or marketing tracking. A visitor’s decision to send a care enquiry or an HCA application is not general consent to unrelated tracking, profiling or advertising.

11. Patient, Screening and Identity Information

TGCP’s website and associated programmes may involve information about patients, family care requirements, screening participants or HCA identification documents. These can be particularly sensitive in context.

TGCP does not treat submission of patient health information, masked Aadhaar, Voter ID, Driving Licence, Passport or other identity documents as permission to use that information for advertising-cookie targeting or unrelated behavioural profiling.

Technical systems handling these records require appropriate access controls and safeguards. Cookie consent, where obtained, does not substitute for lawful processing, patient confidentiality, professional obligations or security safeguards for sensitive records.

12. Analytics, Embedded Media and Third-Party Links

The website may link to services such as WhatsApp, social-media platforms, maps, videos or outside educational resources. Following an external link may cause the destination provider to process information under its own terms. Merely displaying a link is not necessarily equivalent to loading an embedded third-party tracker.

A third-party feature embedded on a page may transmit information or access device storage before a visitor follows an external link. The provider and the information involved depend on the feature and its configuration. Where applicable law requires consent, the relevant non-essential technology may be used only after a valid choice.

The availability of an analytics-related WordPress plugin or a third-party service account does not alone prove that the live website uses that provider’s cookies.

13. Consent and Visitor Choice

Where applicable law requires consent for a non-essential cookie or similar technology, TGCP will need to provide clear information and obtain an appropriate choice before that technology is activated. Consent should be specific, informed and indicated through a genuine affirmative action; silence, pre-ticked choices or continued browsing should not be treated as valid consent where the law requires more.

A visitor must not be required to agree to unrelated analytics or advertising tracking as a condition of sending a genuine care enquiry where such tracking is not necessary for that enquiry.

Essential storage that meets an applicable statutory exception may be used without separate cookie consent, subject to any related transparency, privacy and security duties.

This Policy does not confirm whether a consent banner, preference controls or script blocking are available or functioning on a particular deployed page. Visitors may contact TGCP with questions about the choices available on the website.

14. Changing or Withdrawing Cookie Choices

Where the website offers a cookie preference panel, visitors should be able to use it to reconsider or withdraw any optional-cookie choice, without the withdrawal being unnecessarily difficult. If a preference control is not available or does not function as expected, a visitor may raise the matter with TGCP using the privacy contact below.

Withdrawing consent does not automatically remove cookies already stored on a device; visitors may also need to clear them through browser settings. Withdrawal does not retrospectively invalidate lawful processing that occurred before withdrawal, but subsequent processing must respect applicable law and the changed choice.

15. Browser and Device Settings

Most browsers allow people to review, block or erase stored cookies. Options vary between browsers and devices. Visitors may consult their browser’s privacy settings or help documentation to change cookie permissions and delete local website data.

Blocking all cookies may interfere with some necessary website features or affect the completion of certain forms. Browser controls do not always prevent all types of website tracking, so TGCP must separately address any consent obligations for technologies that are actually deployed.

16. Do Not Track and Other Browser Signals

Some browsers or extensions send privacy-preference signals, including Do Not Track or other opt-out indications. Whether a particular signal has a binding effect depends on the applicable law and the website technology.

TGCP does not make an unverified representation that every automated browser preference signal is currently recognised by its live website. Where a signal must legally be respected, the corresponding technical behaviour should be implemented and tested.

17. Cookie Inventory, Providers and Expiry Periods

A useful cookie inventory identifies each relevant cookie or technology, its name or identifier, provider, purpose, category, whether it is essential, when it is activated and its normal expiration or retention period.

This Policy does not contain a verified, current page-by-page inventory of cookie names, providers, purposes, categories or expiry periods. The technologies active on a page depend on its deployed configuration, including any third-party features. Visitors may contact TGCP for information about a particular technology. Where applicable law requires disclosure or consent, the relevant information and choice must be provided before the technology is used.

18. Personal Information Collected Through Cookies

Depending on the actual setup, a cookie or related log may concern an IP address, session or browser identifier, device characteristics, pages visited, timestamps, referring URLs or technical errors. Where TGCP collects such information, it is handled for purposes and under the notices, choices and legal bases applicable to that activity.

Where technical data can identify or relate to an individual, it may constitute personal data under relevant law. Further details about TGCP’s personal-data handling, individual rights and security practices are addressed in its Privacy Policy.

19. Service Providers and Information Sharing

Hosting, security, technology maintenance, analytics, communications or embedded-feature providers may process technical information on TGCP’s behalf or for purposes they separately determine, depending on the actual service agreement and system configuration.

The role of a hosting, security, technology maintenance, analytics, communications or embedded-feature provider depends on the actual service and system configuration. A provider may act on TGCP’s instructions or determine some purposes independently. Sharing with a service provider does not by itself remove TGCP’s responsibility for processing it controls.

20. International Processing

Some third-party digital services may process technical website data outside India. No statement is made that all cookie-related information is stored only in India. International processing, if any, must be assessed according to the law applicable to the relevant information, provider and processing activity.

TGCP’s Patient Transfer Services (Domestic & International) are a distinct operational service. The availability of international patient transfers does not itself mean that every website cookie creates an international transfer of patient data.

21. Children and Persons Requiring Assistance

TGCP’s website is intended primarily to provide information and receive genuine care-related and professional enquiries. Where personal information concerning a child or another person requiring lawful representation is involved, the relevant notice, consent and authorisation requirements must be considered.

TGCP does not intend to use health-enquiry information or children’s personal information for unrelated behavioural advertising or tracking. Additional restrictions, including applicable rules governing children’s personal data, will be observed as they come into effect and apply.

22. Security and Data Retention

TGCP seeks to maintain appropriate security arrangements for website information and technology providers. No connected website can be represented as completely free from technical or cyber risks, and publishing a policy is not a certification that every control has been independently tested.

Cookie retention may depend on the provider, purpose, session settings, user choices and browser configuration. Personal information connected with cookies is subject to the retention principles and legal requirements described in the Privacy Policy. This Policy does not specify fixed durations for technologies whose deployment has not been identified.

23. Applicable Data Protection and Cookie Requirements

TGCP is based in India and handles website information under applicable Indian law, including the Information Technology Act, 2000 and relevant rules insofar as applicable. The Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025 have phased commencement. As of 17 October 2026, the Act’s core processing provisions in sections 3–17 and 27–34 are scheduled to commence on 13 May 2027; other provisions have commenced earlier. Publication of this Policy does not represent that every substantive provision is already in force.

Where European Union, United Kingdom or other international rules apply to particular visitors or processing activities, additional cookie-consent or transparency requirements may arise. Mere worldwide accessibility of TGCP’s website does not automatically establish that every international privacy law applies to every visitor or activity.

24. Changes to This Policy

TGCP may update this Cookie Policy to reflect changes in live website technologies, forms, third-party tools, actual cookie inventories or applicable law. An updated version will display its effective and revision dates.

Where law requires advance consent or additional notice for a newly introduced non-essential technology, merely revising the Policy will not substitute for those actions. Material changes must be implemented in the website’s actual controls where applicable.

25. Related Policies

This Cookie Policy should be read together with TGCP’s Privacy Policy and Terms & Conditions, and where relevant its Medical Disclaimer, Patient Rights & Responsibilities and GDPR Policy. These documents address different aspects of the organisation’s responsibilities and do not remove statutory rights.

26. Questions, Complaints and Contact Details

For questions about cookies, tracking technologies, privacy preferences, data-protection concerns or a request for details of cookies active on TGCP’s website, please contact:

The Good Care People Innovations Private Limited

CIN: U87100KL2026PTC104080

Registered office: 63/159, First Floor, DD Milestone, Kadavanthara, Ernakulam, Kerala – 682020, India.

Designated Grievance Officer and Privacy/Data Protection Contact:

Reshma PR, Director

Email: office.admin@thegoodcarepeople.com

Telephone: +91 98460 28827

Website: https://www.thegoodcarepeople.com

A privacy or cookie concern may be referred to a competent regulator, court or other authority where applicable law provides that right. Using TGCP’s internal contact does not waive any mandatory statutory remedy.

© 2026 The Good Care People Innovations Private Limited. All rights reserved.